Volunteer with our patient support services

Volunteers are at the heart of what we do  

Every year in Ireland almost 9,000 people die from heart disease and stroke and a further hundreds of thousands are living with a heart condition or the life-long effects of a stroke.

The Irish Heart Foundation is a community of people who fight to protect and care for every heart affected by heart disease or stroke in Ireland and support those living with these life-changing conditions.

Volunteers are at the heart of what we do and we couldn’t do it without your support.

At the Irish Heart Foundation we offer a range of support services to help improve the quality of life and well-being of people and their carers after a heart event or stroke.

From simply phoning someone for a chat to providing vital peer support or driving a vulnerable stroke patient to their support group, your act of kindness can make a real difference.

We are always looking for volunteers to help us with our patient support services.

“ I find ringing members weekly for a social chat so enjoyable I really look forward to it, it’s one small way to give back but it is hugely rewarding”

Anne Battle – Roscommon , Community Group and Befriending Volunteer Roscommon

Volunteer roles

Listed below are a variety of volunteer roles we are currently recruiting for.

 

Patient Support Telephone Volunteers:

Stroke connect service telephone volunteer – This role involves working as part of the experienced stroke connect team to help members and their carers to live well after stroke, you will be allocated a small caseload making health and well-being calls weekly over a number of weeks, you will be supported by your assigned patient support coordinator and the stroke connect coordinator. We would need you to commit to giving up to 4 hours per week and to attend an online monthly check in meeting with the programme lead.

Let’s Talk Telephone Peer Volunteer – This role involves a person who has lived experience of heart disease or stroke or have you cared for someone living with cardiovascular disease that would ring a member to share their lived experience and help our members on their recovery journey, in this role you will be trained and fully supported by our Let’s Talk programme lead, you will have a small case load of calls to make and we will try match volunteers to members that are most suited to help both the volunteers and members really get benefit from the calls.

Heart Telephone Volunteer – This role involves a volunteer phoning a member of our heart support network to inform them of the information and support services available through the Irish Heart Foundation, you will be assigned a caseload from your heart programme lead who will also support you.

 

Patient Support E-Volunteers for our online supports:

Patient Support E-Volunteer social media coordinator: This roles involves you researching, coordinating and scheduling content on our private Facebook social pages for our members under the supervision of the programme lead. You will coordinate with a team of content volunteers. You would need to commit at least 2 hours per week to this role.

Patient Support E-Volunteer content assistant volunteer: This role involves you researching content from approved sources and help build a library of content for the team. This role is flexible and the duties can be done when suits you over the month as agreed by you and the programme lead.

Patient support E-Volunteer moderation volunteer: There is two areas you can volunteer in this role online with our social or information sessions or moderating our private Facebook groups for our members.

Online: This roles involves you assisting our patient services team with moderation of the online support sessions mainly via Zoom. We would need you to commit to either a weekly or monthly online zoom session that may last up to two hours.

Private Facebook Support Groups – This role involves you assisting with the moderation of our private Facebook support groups either during the week Monday to Friday 9-4pm or over the weekend, Saturday or Sunday during the hours of 10-6pm on a rota basis, you will be supported by the programme lead, and a team of E-Volunteer supervisors, you will get full training with an emphasis on how to escalate a concern, you will be part of an E-Volunteer moderation team. We would need you to commit to moderation shifts for up to 4 hours weekly or bi weekly.

 

In Person Volunteer Support:

Community Group Volunteer – This role involves assisting with our in person support groups in the community, you will be supported by our Patient Support Services Coordinators. . This role would involves engaging with our members and encouraging  them and their carers on the recovery journey. Our community volunteers are the face of the Irish Heart Foundation at a community level and may also assist by representing the Irish Heart Foundation with cheques collections, school presentations and IHF campaigns when needed.

Community Driver Volunteer – This involves collecting members and driving them to their support groups, collecting them afterwards and bringing them home. Community, you will be supported by the Patient Support Services Coordinator.

Patient Support Administrator –This role entails where our administration volunteer will come into the Irish Heart Foundation head office in Rathmines to help with Patient Service administrative work/data input, telephone calls and special projects you will be supported by the programme lead of the area you are assisting with.

 

Patient Advocacy and Patient Panel Volunteers:

Irish Heart Foundation Patient Champion – A Heart, Stroke or Carer champion who wants to give back and help advocate for the needs of others through our work. This will include attending conferences, joining focus groups, assisting with media coverage or helping with national campaigns and advocating at local level to TDs etc. Volunteers will be assisted and supported by our Advocacy Department.

Patient Panel Volunteer:
The Patient Panel role aims to assist stroke or heart survivors with having their voices heard and engaging in difficult conversations about their experiences during their recovery journey. The panel will involve meetings to discuss current issues and challenges presented to stroke or heart survivors and the importance of raising awareness. This will be done through open communication and discussions to understand concerns and the challenges faced through service delivery involving the IHF and its advocacy work on behalf of Stroke and Heart Survivors in healthcare, legislation & Policies, and other initiatives.

As well as helping raise awareness about the Irish Heart Foundation’s Advocacy efforts, we hope to hear about local/regional patient issues that you feel are affecting stroke or heart patients in your area to assess the possibility of supporting these issues at an organisational level.

“ I enjoy advocating for young stroke survivors, having our voices heard and helping to drive change for the better to live well after stroke”

Tammy Tallon, Young Stroke Survivor Group Dublin, Irish Heart Foundation Volunteer Champion

Get in touch

If you think you’re the perfect fit for one or any of these roles please email IHFvolunteer@irishheart.ie our volunteer department listing the role you are interested in, please note with all of the above roles you will be given full training and support and supervision by the programme leads and the IHF Volunteer Programme Department.

Additional information on IHF volunteer requirements:

Vetting volunteer requirements:

 

Mandatory Training requirements: 

 

Other Volunteer Training that may be required:

This list is not exhaustive and maybe be changed to fulfil the needs of the volunteer role

Irish Heart Foundation Volunteer Recruitment Process

Download IHF Recruitment Process

Benefits of Volunteering with the Irish Heart Foundation:  

 

Volunteer Expression of Interest

 
 
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